Support

Answers to common questions. Still stuck? Email [CONTACT EMAIL] and we'll get back to you.

Camera setup

Where should I put my phone?

Stand it upright on the floor, a little past where your hands go, with the screen facing you. Leaning it against a shoe or a water bottle works well. Your head, shoulders and arms should all show in the small camera window.

It says "Can't see you"

Move the phone back a bit, or turn on more light. The camera needs to see both shoulders and your arms. If someone walks behind you, the app follows whoever is closest.

It's missing reps or counting extras

Hold the top of a push-up during the 3-2-1 countdown, so the app learns your starting height. Then go all the way down and all the way back up each time. Half reps still count, but they give a smaller boost.

The camera won't turn on

Open iPhone Settings → Rocket Push and turn on Camera. You can also switch to Tap mode on the launch screen to play without the camera.

Playing

Why did my rocket start falling?

Your engine stalls if you go about 3 seconds without a push-up. Keep a steady rhythm to stay in the air and build your combo.

How do I unlock new rockets?

Every flight adds to your total distance flown. Some paints and flames unlock at distance milestones, others when you earn achievements like reaching space or the Moon. A few are part of Pro.

Progress and Pro

Will I lose my progress if I change phones?

Right now progress is saved on your phone only. Accounts with backup and friends are on the way.

How do I cancel Pro?

Subscriptions are managed by Apple. Open iPhone Settings → your name → Subscriptions → Rocket Push, then tap Cancel.

How do I restore a purchase?

In the app, go to Profile → Settings → Restore purchases while signed in with the same Apple ID you used to subscribe.